About: Emily Wilkins

Emily Wilkins

Emily is Director of Marketing at FuneralCall, The Funeral Home Answering Service. Connect with Emily on Google+

Recent Posts by Emily Wilkins

5 Tips to a Successful Online Reputation

In today’s modern world, it’s nearly impossible for a business to skate by without catering to tech savvy consumers. This is also incredibly important in the funeral industry. We say it often here at FuneralCall: The first impression is the.

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Are You Truly Listening to Your Families?

People desire greatly to be heard, especially your families as they are going through such a difficult time.

It’s easy to fall into a routine and simply put up a front when speaking to your families or a coworker – but.

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Protect Your Funeral Home with Virtual Receptionists

Have you recently opened your first funeral home? Maybe opened a new location? As a new business, the most common mistake is growing too big, too quickly. High overhead costs like building fees, utilities, and costly commutes quickly absorb profits.

The.
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The Script | The Core of a Fantastic Answering Service

Your account’s script is extremely important for a successful answering service/funeral home relationship. We want to become an extension of your business- not just a simple message taking service. Here are a few tips to consider when thinking through your.

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FuneralCall’s New Year’s Resolutions | 2015

2014 has been a very exciting and productive year for FuneralCall. We’ve updated our entire operating system, made some changes in management, implemented new training procedures, and enhanced our billing services to better assist our clients. So, what do we.

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5 Features that Shouldn’t Cost You a Dime

Have you been shopping for a live answering service? You may have noticed some extra fees in the fine print. Don’t be tricked into paying for features and tools that should be free!

  Here’s a list of five FuneralCall features that.
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3 Ways FuneralCall Can Help During the Holidays

The holidays can be a busy time of year, especially for the funeral industry. Traveling, buying gifts, holiday parties, all while keeping your funeral home up and running. As most know, this is also a time of the year when.

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