About: Emily Wilkins
Emily is Director of Marketing at FuneralCall, The Funeral Home Answering Service. Connect with Emily on Google+
Recent Posts by Emily Wilkins
The second your funeral home phone is answered, an impression is formed. And as the saying goes, you only get one first impression. So this means your customer service must be topping the charts in order to keep your families.
Being a funeral director is no joke. We have one thing in common for sure - we both work 24/7.
Funeral directors must be available to their families and clients at anytime of the day, and this means having your cell.
Every human being enjoys having a solid relationship with someone. We all want to know someone cares. This is most important in the funeral industry. We understand the importance of meaningful connections here at FuneralCall, which is why we recently.
Our Client Relations Team had the great privilege of visiting with our friends and clients of Roscoe Jenkins Funeral Home this past week and very much enjoyed the time with Ms. Octavia and Mrs. Linette.
In today’s modern world, it’s nearly impossible for a business to skate by without catering to tech savvy consumers. This is also incredibly important in the funeral industry. We say it often here at FuneralCall: The first impression is the.
People desire greatly to be heard, especially your families as they are going through such a difficult time.
It’s easy to fall into a routine and simply put up a front when speaking to your families or a coworker – but.
Our FuneralCall Receptionists treat each phone call as an opportunity to create a lasting impression for your families. Even though most calls may be brief, we understand the impact of those few seconds of communication. Just a few modifications can.
Have you recently opened your first funeral home? Maybe opened a new location? As a new business, the most common mistake is growing too big, too quickly. High overhead costs like building fees, utilities, and costly commutes quickly absorb profits.The.
Your account’s script is extremely important for a successful answering service/funeral home relationship. We want to become an extension of your business- not just a simple message taking service. Here are a few tips to consider when thinking through your.
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