About: Emily Wilkins

Emily Wilkins

Emily is Director of Marketing at FuneralCall, The Funeral Home Answering Service. Connect with Emily on Google+

Recent Posts by Emily Wilkins

Video Blog | How FuneralCall Does Customer Service

Every human being enjoys having a solid relationship with someone. We all want to know someone cares. This is most important in the funeral industry. We understand the importance of meaningful connections here at FuneralCall, which is why we recently.


5 Tips to a Successful Online Reputation

In today’s modern world, it’s nearly impossible for a business to skate by without catering to tech savvy consumers. This is also incredibly important in the funeral industry. We say it often here at FuneralCall: The first impression is the.


Are You Truly Listening to Your Families?

People desire greatly to be heard, especially your families as they are going through such a difficult time.

It’s easy to fall into a routine and simply put up a front when speaking to your families or a coworker – but.


Protect Your Funeral Home with Virtual Receptionists

Have you recently opened your first funeral home? Maybe opened a new location? As a new business, the most common mistake is growing too big, too quickly. High overhead costs like building fees, utilities, and costly commutes quickly absorb profits.


The Script | The Core of a Fantastic Answering Service

Your account’s script is extremely important for a successful answering service/funeral home relationship. We want to become an extension of your business- not just a simple message taking service. Here are a few tips to consider when thinking through your.


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