About: Emily Wilkins

Emily Wilkins

Emily is Director of Marketing at FuneralCall, The Funeral Home Answering Service. Connect with Emily on Google+

Recent Posts by Emily Wilkins

Photography at Funerals | Yes or No?

Taking photos at funerals is becoming more and more popular, but do YOU find it ethical? Some may find it disrespectful while others see an opportunity to capture an event that, in the moment, may seem devastating but once they’re.


FuneralCall Tips | How to Be a Successful Receptionist

Any funeral home that presents itself well requires exceptional communication with their families. Our FuneralCall receptionists have the ability to connect with customers and provide a comfortable environment for them, but being a receptionist isn’t easy and requires various skills..


FuneralCall Feature Spotlight | Web Messaging Video

Here at FuneralCall, we provide our clients with an online web dashboard, where they can easily update service arrangements, set up on-call personnel, and enter their web messaging portal.

We understand the importance of a death call for your funeral home,.

Cost Reducing Strategies for Your Answering Service

These days, funeral directors and other professionals in the industry are cutting every corner in order to save their hard earned money. A large percentage of our clients are family owned and operated funeral homes.

This fact contributes to our main.

FAQs for Your Funeral Home

Frequently asked questions, commonly referred to as “FAQs,” can be the saving grace for anyone in your funeral home who answers the phone.

Do first-time callers tend to ask similar questions? If so, preparing a list of FAQs can be a.


FuneralCall Feature Spotlight |Text Messaging

Text Messaging is one of our most popular features offered. We love this tool because of the many benefits it gives our clients, along with making their lives ten times easier.

Our texting option allows you to receive your messages via.

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