If you currently have an answering service for your funeral home, that’s fantastic! What a great way to grow your funeral home and assist your staff. The question we have for you is – Are you happy with your current service? Our sole mission is to provide the best customer service for Funeral Directors; Check out a few reasons you should consider making the switch to FuneralCall.
Family Owned For Over 27 Years
Our favorite attribute about our answering service for funeral directors is the fact we have been family owned and operated for over 27 years now, and it will be continued for the next 30 years. Wayne and Patty Payne started FuneralCall as 20-somethings and now their Daughter and Son-in-Law plan to take over soon to keep the tradition going.
Live Answer For Better Customer Service
We also pride ourselves on having a live answer for every call. Your families are going through a tragic time in their lives; how uncomfortable is it to reach a recorded answer phrase before hearing a live person? Our receptionists are trained extensively on each account so that they are able to answer with confidence and become an extension of your funeral home.
We’re All Located In-House
Have you checked to see if your answering service for funeral directors provides agents who are located remotely? This is a big deal to us – ALL of our receptionists are located on-site in our studio in Georgia. This helps eliminate mistakes with one-on-one training and instant answers to questions by the Manager on duty.
Our Features are All-Inclusive
This is a biggy. Does your current answering service charge a fee for their services and then pile on other fees for extra features? At FuneralCall, we believe in fair, transparent billing. Everything from Text Messaging, to Patch Time, to our Mobile App are all FREE with every one of our Pricing Plans.
Now, we’re not talking about every receptionist having a twang when speaking; we’re stating the obvious factor that our answering service stands out among the rest due to good ole fashion southern hospitality. We treat our directors like family and their callers even better because we understand the significance of our position as your answering service. We make the first and lasting impression for your funeral home.
Don’t get us wrong: if you’re plenty happy with your current answering service, we are beyond excited for you and your funeral home. However, if you ever have any doubts please give us a try. Our ultimate goal is to provide the best customer service for funeral directors across the country, and we would be honored to represent you as well.