The second your funeral home phone is answered, an impression is formed. And as the saying goes, you only get one first impression. So this means your customer service must be topping the charts in order to keep your families.
Every human being enjoys having a solid relationship with someone. We all want to know someone cares. This is most important in the funeral industry. We understand the importance of meaningful connections here at FuneralCall, which is why we recently.
Our Client Relations Team had the great privilege of visiting with our friends and clients of Roscoe Jenkins Funeral Home this past week and very much enjoyed the time with Ms. Octavia and Mrs. Linette.
In today’s modern world, it’s nearly impossible for a business to skate by without catering to tech savvy consumers. This is also incredibly important in the funeral industry. We say it often here at FuneralCall: The first impression is the.
Our FuneralCall Receptionists treat each phone call as an opportunity to create a lasting impression for your families. Even though most calls may be brief, we understand the impact of those few seconds of communication. Just a few modifications can.
Have you recently opened your first funeral home? Maybe opened a new location? As a new business, the most common mistake is growing too big, too quickly. High overhead costs like building fees, utilities, and costly commutes quickly absorb profits.
Your account’s script is extremely important for a successful answering service/funeral home relationship. We want to become an extension of your business- not just a simple message taking service. Here are a few tips to consider when thinking through your.
2014 has been a very exciting and productive year for FuneralCall. We’ve updated our entire operating system, made some changes in management, implemented new training procedures, and enhanced our billing services to better assist our clients. So, what do we.