Our FuneralCall Receptionists treat each phone call as an opportunity to create a lasting impression for your families. Even though most calls may be brief, we understand the impact of those few seconds of communication. Just a few modifications can.
Have you recently opened your first funeral home? Maybe opened a new location? As a new business, the most common mistake is growing too big, too quickly. High overhead costs like building fees, utilities, and costly commutes quickly absorb profits.
Your account’s script is extremely important for a successful answering service/funeral home relationship. We want to become an extension of your business- not just a simple message taking service. Here are a few tips to consider when thinking through your.
2014 has been a very exciting and productive year for FuneralCall. We’ve updated our entire operating system, made some changes in management, implemented new training procedures, and enhanced our billing services to better assist our clients. So, what do we.
If you are currently utilizing an answering service, you could probably make a list of all the benefits it has added to your funeral home or business. If you’re still debating on whether or not an answering service is the.
The holidays can be a busy time of year, especially for the funeral industry. Traveling, buying gifts, holiday parties, all while keeping your funeral home up and running. As most know, this is also a time of the year when.
Your clients are very important to you. At FuneralCall, we understand this. Which is why we focus so much of our training and efforts towards great customer service. Check out this quick video blog to show how our receptionists go.
Last winter our nation experienced a record-breaking winter, paralyzing many communities and businesses. FuneralCall also set records during this winter frenzy by taking a massive influx of calls with a superb first-ring answer rate. We were prepared last year, and.