The holidays can be a busy time of year, especially for the funeral industry. Traveling, buying gifts, holiday parties, all while keeping your funeral home up and running. As most know, this is also a time of the year when.
Your clients are very important to you. At FuneralCall, we understand this. Which is why we focus so much of our training and efforts towards great customer service. Check out this quick video blog to show how our receptionists go.
Last winter our nation experienced a record-breaking winter, paralyzing many communities and businesses. FuneralCall also set records during this winter frenzy by taking a massive influx of calls with a superb first-ring answer rate. We were prepared last year, and.
Ryan Mortuary, Inc. has been a client of ours for over 10 years. If their funeral home walls could talk, it would tell of the many changes it has seen over the years while one expression remaining the same: "A.
Can you believe the holidays are just around the corner? These are such special moments to spend with our family and friends, but sometimes these moments aren't so easy to come by for funeral directors. Stop the holiday chaos with.
When the phone rings in your funeral home or office, you’re forced to stop what you’re doing and answer it. This can become inconvenient and even rude if you’re dealing with a family. Many funeral homes and companies are making.
As receptionists taking calls daily, it is imperative that we impress our callers. But what about the times your lines are un-forwarded and it’s YOUR team who’s in charge? Don’t worry! Here are a few quick tips to leave your.
In honor of their anniversary with us next week, we found it only necessary to spotlight one of our top clients here at FuneralCall. Finch & Finch Funeral & Cremation Services has been with us for 8 years! Happy Anniversary.
When a call comes in to one of our receptionists, a specific answer phrase immediately appears on their computer screen. This is our Call Recognition technology and is completely customizable for your funeral home or business.