As proud members of the PLPA, we understand the importance of dealing with grieving pet parents. Our pets become our family; they deserve the same compassion and care as any other person dealing with a death. If you are a Pet Loss Professional, here are 3 reasons you should consider our FuneralCall answering services.
1 Around-the-clock care. Because we are available to answer your calls 24/7, you no longer need to worry about missing calls in the middle of the night or being unavailable to your pet parents. Being there in that exact moment of tragedy can really set you apart from the competition.
2 Compassion is our specialty. We’ve been answering for the funeral industry for over 27 years now. We KNOW compassion and empathy and the role they play in that first impression. Our receptionists are specifically trained on how to show true compassion and kindness to their callers, without sounding robotic or rehearsed. We truly become an extension of your staff.
3 Customize our services. Our accounts are completely customized to fit your specific needs. From pricing information, to explaining the different options available for your pet parents, you tell us exactly how you would like our receptionists to handle your callers. You can also specify how and when you would like to be contacted so you are always in control and always informed.
Pet Loss Professionals are a special breed of the funeral industry. We are very honored to be able to provide answering services for several Pet Loss Professionals, and we hope you will consider us for your own facility.